Your photo is the most vital part of the submission process. We want the best YOU displayed on your VCUCard, but we also want to be sure we can clearly identify you. The VCUCard Office follows the U.S. Passport image guidelines as outlined by the United States Department of State.
The coordinator for your orientation will inform you when Photo Submission is available. Once your image is uploaded, you will receive an email confirmation with further instructions. In your photo approval email you will receive a link to complete an electronic ID request form. Once your form has been completed and processed the VCUCard Office will email you additional information about how you will receive your card.
Any image submitted to the VCUCard Office will be used for identification purposes only. VCUCard reserves the right to refuse any image that does not adhere to the standards outlined below. If you do not adhere to these guidelines, your image will be rejected and you will need to choose a more appropriate image to re-submit.
If you currently have a VCUCard and are seeking to replace your image, you may be subject to a fee.
Gather your eID and Password
You must know your eID and password to log into the website. Visit myeid.vcu.edu to determine your eID. Contact the IT Support Center at ts.vcu.edu/it-support-center/ for assistance with your eID and password.
Submitting your Photo
Your orientation coordinator will provide you with a link for Photo Submission. If you have not received this link or have any questions, please refer back to your orientation coordinator.
Click on the link provided by your orientation coordinator and log in with your eID and password. It is recommended that you use a tablet or a computer to access the website. You will need to review and accept the VCUCard Terms and Conditions the first time you login.
Once you enter the site, photo requirements will be listed—please review these carefully before submitting your photo. Upload your photo from your device and then select 'Submit and Sign Out' to submit your photo and logout.
An email will be sent to your VCU email account to let you know if your VCUCard photo has been approved or rejected. If your photo was rejected, please review the guidelines above and resubmit a new photo.
In your approval email you will recieve a link to complete your Electronic ID Request Form. You must complete this form to recieve your VCUCard.