- Go to https://itsupportgo.vcu.edu/ITSupport
- Click on Click To Login.
- Login to CAS with your VCU eID and eID password (if prompted).
- Click on School/Unit Specific Support
- Choose School of Medicine
- Choose SOM Client Services
- Depending on the issue, you may want to click on different options, but if you are having a problem with your computer (or can't figure out how to get a ticket to SOMTech), you should click on these options:
- Report Issue
- Request Service
- Fill in the form with the relevant information and click the Submit button. Use the information below to help best complete this form.