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Warning
Over the years, SOMTech has enforced encryption on flash drives primarily using 2 different solutions (IronKey drives and DDPE). In 2021, these solutions are being phased out in favor of VCU Health's OneDrive cloud storage and BitLocker EME. More details are below, but if you have any questions or concerns, please submit a ticket to SOMTech.

BitLocker To Go External Media Encryption

BitLocker To Go external media encryption is the new standard for encrypting external storage devices within the School of Medicine. Any external storage drives that you will need to transfer data to from a SOM Windows computer will be required to be encrypted. If you do not encrypt the drive, you will still be able to copy data off. You can read more info on this process at the link here. If you have further questions or you have an external drive that will need to remain unencrypted feel free to submit a ticket for assistance.

SOMTech started deploying BitLocker To Go on some new SOMTech-managed Windows computer in the spring of 2021 and will expand the deployment On August 3rd, 2021. SOMTech has created an FAQ to answer common questions and provide a little more details about BitLocker To Go.

Note
Be advised that BitLocker Encryption is not Mac compatible so there will be no way of using these encrypted drives on a Mac device at this time. If you plan on working on Windows & Mac devices it is recommended you use your Home Drive, VCU Health OneDrive, or VCU Google Drive accounts to transfer data.

DDPE External Media Encryption

Warning

SOMTech is phasing out the use of Dell Data Protection in 2021. With that being said it is recommended that you start making preparations for this change while we look to move to a new form of data protection. VCU Health's implementation of OneDrive is a cloud based file storage alternative to encrypted physical drives however if you do need to use a physical drive for data storage and we have you on record of having a encrypted drive in your possession then you can expect communication from us soon on how to proceed.

IronKey Drives (Deprecated)

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SOMTech and VCU Health provided hardware-encrypted IronKey devices for many years. These devices required a password every time they were used, but worked on both VCU and VCU Health computers. They were also able to be used on any computer without administrative rights. If the password was forgotten, SOMTech could reset the password administratively (on SOMTech-managed drives). VCU Health used unmanaged IronKey drives which meant that they weren't able to help with forgotten passwords. They stopped providing IronKey drives in 2019.

IronKey Drives Phase-out Plan

Warning
As of March 10, 2021, SOMTech will no longer be supporting the IronKey drives
in 2021. Starting in 2021, it is unlikely that SOMTech will be
. After this date, SOMTech will not be able to help you reset your password if you forget it. This means that your data will be unrecoverable if you forget your password. The drives also have a self-destruct security feature after entering your password incorrectly 10 times.


Note
SOMTech and VCU Health recommend that you use the VCU Health instance of Microsoft OneDrive in replacement of the IronKey drives. OneDrive is a secure location where HIPAA data can be stored and accessed from any computer or device connected to the internet. Google Drive is also a reasonable alternative, but functionality is limited and there is not as much integration with email and other Microsoft Office tools.

In order to protect any data on IronKey drives, we are strongly encouraging that everyone who has an IronKey drive to please follow these steps:

  1. Copy all data off of your IronKey drive
    1. If you have forgotten how to use your IronKey drive or have forgotten your password, please submit a ticket to SOMTech. Do not attempt to login more than a few times as the drive will self-destruct after 10 incorrect attempts.
  2. Physically send your IronKey to SOMTech so that they can be removed rom the environment. Please do not include the password.
    1. Campus mail: Send to SOMTech, Box 980565
    2. Drop off: Drop off in the bin outside of the SOMTech Client Services office in Sanger Hall, B1-039 (near the rest rooms)

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DDPE External Media Encryption

Warning
SOMTech will be phasing out the use of Dell Data Protection in 2021. With that being said it is recommended that you start making preparations for this change while we look to move to a new form of data protection. One Drive is a cloud based alternative to encrypted physical drives however if you do need to use a physical drive and we have you on record of having a encrypted drive in your possession then you can expect communication from us soon on how to proceed.


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