- Go to https://go.vcu.edu/ITSupport
- Click on Click To Login.
- Login to CAS with your VCU eID and eID password (if prompted).
- Click on School/Unit Specific Support
- Choose School of Medicine
- Choose SOM Client Services
- Depending on the issue, you may want to click on different options listed below, but if you are having a problem with your computer (or can't figure out how to get a ticket to SOMTech)not sure which to choose, you should click on these one of the bolded options:
- Report Issue
- Request Service
- Request a VCU Health Email Account
- Request Access to the SOM Shares
- Request Computer
- Request New Managed Folder
- Request New Shared Mailbox
- Request Printer Support
- Request Remote Access
- Terminate Access to the SOM Shares
- Fill in the form with the relevant information and click the Submit button. Use the information below to help best complete this form.