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Access VCU Libraries' physical collection while buildings remain closed: Front Door Pickup service and enhanced scanning and shipping debut July 6

July 6, 2020 An image with both the James Branch Cabell Library and Tompkins-McCaw Library with the text [View Image]

Beginning July 6, VCU Libraries will provide enhanced document delivery services and pickup for materials from its physical collection.

Since library buildings closed in mid-March due to the COVID-19 pandemic, the physical collection has been unavailable. This new service restores access to library materials while library buildings remain closed. VCU students, faculty and staff can now request books and media be pulled from the shelves and reserved for them.

The materials can be delivered to a preferred address or picked up at James Branch Cabell Library or Tompkins-McCaw Library for the Health Sciences. In addition, users can request scans of articles and chapters from print materials to be delivered via email.

The process is simple: 

VCU users may request physical items from circulating collections in Cabell Library, Tompkins-McCaw Library and offsite storage through the request option in VCU Libraries Search or by submitting a direct request through the interlibrary loan request system, ILLiad.

Users may choose to have these materials shipped to their home at no charge. Materials can also be delivered to campus offices. Or, users can schedule a physically-distanced pickup at either Cabell Library or Tompkins-McCaw Library. Most requests will be fulfilled within two business days.

Users can expect email communication about their requests. These will include:  

Other details about this new service

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