1. Technology Services
2. About Us
3. Telecommunications
4. Billing
5. Archive Bill Review (prior to March 2014)
6. Bill Review-General Info and Navigation

Bill Review-General Info and Navigation

The online department portal provides access to both summary and detail information regarding departmental telecommunications bills.  You can only access information for departments for which you have been designated as a contact.  If you are the contact for multiple departments you can select the specific account you wish to view using a drop down menu or view all of your accounts.

Don't see an account you are responsible for?  Send us an email addressed to VCUNetBill.  Provide the budget code for the department to which you need access.

While reviewing your bill you can submit an inquiry simply by clicking on the "Submit a Billing Inquiry/Change" link that appears on the top left of each screen.

How Do I Review My Bill?

1. Click hereto access the system.  You can also get there from;
   1. the Telecommunications home page
   2. Go.vcu.edu/reviewmybill
2. On left side of the screen screen click on "Department Portal".  Login using your eID and password.
3. When the Welcome screen is presented click on "reports" on the top right navigation bar.
4. Using the drop down arrows select the account(s) you would like to review and the output method.
   1. HTML is the most flexible and provides viewing online
   2. If you select Excel, each bill date you open for review will automatically populate an excel spreadsheet that can be saved or manipulated.
   3. If you select PDF the data will be ported to a static PDF file that can be saved without changes.
5. From the list of available dates click on the "bill date" you wish to review.
6. Decide if you want a Summary or Full Detail report by checking the "Include Individual Detail" box on the right side of the screen.
   1. Unchecked-Summary Usage Only
      1. Subscriber Summary
      2. Account Summary
   2. Checked
      1. Subscriber Summary
      2. Account Summary
      3. Individual Reports provided in alphabetical order
         1. Personal Billing Number-detail of long distance and local calls made using an authorization code.
         2. Service MRC's (Monthly Recurring Charges) 
            1. Cellular
            2. Conference Cards
            3. Non-DID (stations that cannot be dialed directly using a 7 digit telephone number)
            4. PDA(Blackberries/iPhones, etc.)
            5. Pagers
            6. Toll Free Numbers (800/877)
            7. VoIP (Avaya 4600 series sets)
            8. Voice
               1. Centrex lines
               2. ISDN lines
               3. fax/modem lines
               4. Avaya Digital Sets (2400 Series)
            9. Recurring Charges for miscellaneous items i.e., headsets
            10. Non-Recurring Charges (circuits)

This article was updated: 03/20/2014