Pinnacle-Definition of Terms(Archive)
| SubCode | Description |
| ACDC | Automatic Call Distribution on Centrex |
| ACDP | Automatic Call Distribution on Avaya |
| ADJT | Adjustment (i.e., Credits, Unbilled Services) |
| ANLG | Analog Line (i.e., Elevator Lines, Fire Alarms, Credit Card Machines) |
| CIRC | Circuit (i.e., T1's/Video Circuits, Private Data Circuits) |
| CNTX | Centrex Line |
| ECPC | Enhanced Call Processing on the NUMS Platform (caller Routing) |
| ECPP | Enhanced Call Processing on the Avaya Platform (caller routing) |
| EQPT | Equipment (i.e., cell phones, ISDN sets) |
| INST | Installation Charges |
| IPBX | Avaya Services (Avaya sets, Avaya voice mail) |
| ISDN | ISDN Services |
| KSUC | Eagle Telephone Services |
| LNGD | Long Distance |
| MISC | Miscellaneous Charges (i.e., business listings) |
| MNTN | Maintenance Charges ( i.e., ISDN sets, eagle sets, some headsets) |
| MRC | Monthly Recurring Charges |
| OCC | Other Charges & Credits |
| RPAR | Repair Charges |
| VCML | Voice Mail Services |
| WRLS | Wireless Services (i.e., pagers, cellular plans, PDA services) |
This article was updated: 04/30/2014