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      1. Technology Services
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      4. Billing
      5. Archive Bill Review (prior to March 2014)
      6. Sample Reports
      7. Account Usage

      Account Usage

      What Is This?

      A summary of all Monthly Recurring (MRC) and One Time Charges (OCC) by department by month.  Both Summary and Individual Subscriber detail, local call detail, toll call detail can be accessed from this starting point.

      To access more detail check the "include individual detail " box on the top right next to "Output Method"

      How Do I Get Here?

      1. Log Onto the Department Web Portal.
      2. Click on reports on the top right menu bar.
      3. Use the down arrow to select the account you want to view.
      4. Use the down arrow to select the output method
        • Excel to export the information to a spreadsheet
        • HTML for more web friendly viewing
        • PDF if you want to print the entire bill
        • PDF (No Page Breaks)
      5. Click on a billing date to open the "Subscriber Summary" and "Account Summary" in the bottom half of the window.
      6. Check the "Individual Detail" box to review all services (additional reports will appear at the bottom of the split screen)

          MRC = Total Monthly Recurring Charges for the month

          OCC = Total One Time Charges for the month

          Toll = Total long distance charges for the month

          Local = Total local calling charges for the month



      This article was updated: 01/10/2014

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      • Phone: (804) 828-2227
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      • Updated: 01/10/2014
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