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Audio Conferencing Services

VCU now offers access to Virginia Information Technologies Agency's audio voice and data conferencing, an enhanced, interactive audio and data conferencing service. This service provides more reliable, flexible and easy-to-use functions. It supports voice and data conferencing that can include slides, Web tours, application sharing and other features.

To request this service click the orange "SUBMIT A HELP REQUEST" button in the upper right corner of this page.

  • You will receive an email with your account information and complete instructions for using the system.
  • You will also receive a Conferencing Card with your account information.
  • Use the system as often as you like.  Charges only apply for usage.
  • Usage will be billed on your monthly phone bill.

Additional Information

Reservationless Conferencing

Reservationless conferencing gives you on-demand conferencing allowing you to initiate a conference 24 hours a day, seven days a week – without the need to make a reservation. Holding a conference is as simple as dialing a permanent number and entering a conference code. All U.S. participants dial a toll-free, 866 number to access a conference. VITA's Reservationless Conferencing service offers a variety of features to customize your conference in addition to providing quick access to your call. Standard options can be viewed here: Reservationless Conferencing Standard Features Reservationless Conferencing can be combined with Web conferencing for a Web and audio integrated experience that puts you in control of your conference with the click of your mouse. It's easy to manage your account once established.

* Additional charges apply for data conferencing usage.

For a complete list of standard features, click here.

Operator Assisted Conferencing

VITA's Operator Assisted service combines a personal touch with our feature-rich conferencing service. With a wide range of features and enhancements, it’s easy to customize your conference. Our expert operators manage all the details so you can concentrate on delivering your message. Dozens of options are available to record, broadcast, schedule and administer your meetings. Choose one or many, depending on the demands of your call.

 Service Level  Description Approximate Charges
Reservationless Audio Conferencing The standard service that does not require reservations and can accommodate up to 125 participants Approximately 5.2 cents per minute, per participant. Example: One host and three remote participants (each with their connection) hold a reservationless call. The charge is 5.2 cents times 4 participants = 20.8 cents per minute. (Reservationless audio conferencing is the service that likely will be used most often). 
Operator Assisted Data and Audio Conferencing An enhanced service that permits reservations to be made up to 30 minutes before the event and can accommodate up to 10,000 participants

Approximately 20.6 cents per minute, per participant*. Example: One host and three remote participants (each with their connection) hold an operator-assisted call. The charge is 20.6 cents per minute times 4 participants = 82.4 cents per minute.

* No show charges apply when a conference of more than 500 is scheduled, and ‘no shows’ exceed a 10% buffer. The no-show fee applies to ‘no shows’ beyond the 10% (no charges for the first 10% of ‘no shows’). To avoid no-show fees, please only schedule conferences above 500 when you are confident in attendance figures.



This article was updated: 12/6/2017