Submit a Help Request (804) 828-2227 | itsc@vcu.edu

User Guides

Telephone Interface Guides

Quick Reference Guide

AVST Mobility App

Note:  Not all features on this application may be enabled.  For VCU set up information go to Mobile App.

AVST Mobile App - Android Quick Reference Guide

AVST Mobile App - iPhone Quick Reference Guide

AVST Fax Messaging

 Using Fax Integration

Web PhoneManager

Web PhoneManager allows you to manage your messages, call settings, and mailbox settings in an intuitive web interface. Click the link below to access a video tutorial.  NOTE:  Not all features may be enabled.  VCU has not "Availability" or "Unified Messaging".  

Integrated Fax is available.  If you would like to add that feature contact us at 828-2227 (press option 2).

https://vimeo.com/175265266

NOTE
Access to the web component from off campus requires Virtual Private Network (VPN) a free secure remote access method provided by VCU for faculty and staff who need to connect to resources on the VCU network. It is required that this Virtual Private Network (VPN) technology be used from any remote location. For more information on VPN click here.

This article was updated: 08/10/2017