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User Guides

For assistance accessing information related to our programs, please contact VCU Telecommunications at 828-2227 (press option 2).

Telephone Interface Guides

AVST Quick Reference Guide - Richmond Metro Area (.doc)

AVST Quick Reference Guide_CMH (.doc)

AVST Mobility App

Note:  Not all features on this application may be enabled.  For VCU set up information go to Mobile App.

AVST Mobile App User Guide - Android (external link) 

AVST Mobility App User Guide - iPhone (external link)

AVST Fax Messaging

 Using Fax Integration (.doc)

 Go to Fax Messaging for more information about this feature.  If you would like to add this no cost feature contact us at 828-2227 (press option 2).

Web PhoneManager

Web Phone Manager-Video Tutorial (external link)

Web PhoneManager allows you to manage your messages, call settings, and mailbox settings in an intuitive web interface.  For more detailed information please visit How to Use Web Based Voice Messaging

NOTE:  Not all features may be enabled.  VCU has not enabled "Availability" or "Unified Messaging".  




This article was updated: 04/27/2018