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      • Avaya Deskphone
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      Avaya 9000 Series Models

      NOTE:  A description of the buttons referenced on the links below can be found on pages 10 - 12 in the expanded user guide.

      Avaya 9404/9408 Quick Reference Guide (external link)

      Avaya 9608/9611 Quick Reference Guide (external link) 

      Avaya 9621/9641 Quick Reference Guide (external link)

      To identify the specific model number, turn the phone over.  The phone type will be printed on the sticker at the bottom of the telephone (as shown below).

      Where to locate the model name on the new Avaya TelephonesClose up image of the model name label

       If the foot stand covers the sticker, the model will still be visible (as shown below)

       How to identify the model number  Close up of where to locate the model number on a 9000 series telephone

       

      Avaya 2000/4000 Series Models

      Avaya 2410 (external link)

      Avaya 2420 (external link)

      4610 Quick Reference Guide (downloadable .doc) If you need assistance with the documentation, please contact us at 828-2227 (press option 2)

      4620 Quick Reference Guide (downloadable .doc) If you need assistance with the documentation, please contact us at 828-2227 (press option 2)

       

      To identify the model number of the phone -lift the handset - The model will be shown on the station body

      How to Identify a Set Type

      In the photo above the red arrow points to the phone type

       Avaya 1400/1600 Series Models

      The model number can be found on the back sticker.

      Avaya 1400 Series Interactive Video Tutorial (external link) 

      Note:  Make sure your pop-up blocker is set to "allow."

      Avaya 1408 Quick Reference Guide (external link)

      1608 Quick Reference Guide (external link)

      Avaya 1608 Telephone

       

       Avaya J169/J179 IP Series Model

      Avaya J169/J179 IP Phone – Expanded Reference Guide (external link)

      Avaya J169/J179 IP Phone – Quick Reference Guide (external link)

      Note:  Make sure your pop-up blocker is set to "allow."

       

      Avaya 1692

      Avaya 1692 Quick Reference Guide (external link)

      VoIP Conference Phone

      Avaya B189

      Avaya B189 Conference Unit (external link)

      Avaya B189 Conference Unit

      Polycom Soundstation2

      Polycom Soundstation2 User Guide (external link)

       

      Analog Conference Phone

      If you need assistance with any of the documentation on this page, please contact us at 828-2227 (press option 2)

      Please review the following information before accessing the user guides below;

      Avaya Workplace (formerly Equinox)(contains the setup instructions)

      VCU MyE911 End User Guide

       

      AVST

      AVST Telephone Interface User Guides

      AVST Quick Reference Guide - Richmond Metro Area (.doc)

      AVST Quick Reference Guide_CMH (.doc)

      AVST Mobile Apps

      AVST Mobile App - Android

      AVST Mobile App - iPhone

       

      More detailed information can be found at VCU Voice Messaging - AVST CX.

       

      National Unified Messaging (NUMS)

      NUMS User Guides

       

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