Training opportunities (Spring 2010 Faculty & Staff Survey)

The need for additional and more varied training opportunities in the technologies used at VCU were mentioned a number of times. More online training, such as online tutorials and webinars, were suggested as well as more classroom training.

Actions

Pilot short training seminars targeted towards the less technically inclined.
- Update October 2010: Piloting a learnIT@Lunch series with 2 seminars planned each semester. The first seminar in the series focused on mobile applications available at VCU. The second seminar will focus on ways to get technology help at VCU.
- Update February 2011: The 3rd learnIT@Lunch seminar focused on tips on using your Windows 7 computer.
Investigate ways to provide more online training.
- Update October 2010:
  - Created page referencing available no cost online tutorials for software used at VCU.
  - Started creating online courses for Microsoft products by organizing the lengthy Microsoft online tutorials into smaller sections that reflect what is taught in VCU Technology Services' short courses.
  - Started assessing VCU helpIT Center problem calls to identify topics for online training that could be developed in-house.
- Update February 2011:
  - Greatly expanded the online courses to include numerous issues related to Microsoft Windows, Office and other Microsoft software; Macintosh software; Adobe software; and statistical and research applications.
  - Created several online courses that are equivalent to instructor-led courses offered for stand-alone use or for review after taking an instructor-led class.

This article was updated: 04/20/2020