Spring 2014 Faculty & Staff Survey
VCU Technology Services conducted the 8th annual satisfaction survey of VCU faculty and staff during the spring 2014 semester using the TechQual+ survey instrument. TechQual+ is an eight-year-old survey based on the same methodology used successfully for many years by the Association of Research Libraries’ LibQUAL+ survey. As always, we evaluate the survey and comments to provide us with insights into where we need to concentrate on improving services and put serious efforts into making improvements.
Conclusions and resulting plans will be forthcoming.