Spring 2015 Student Survey
VCU Technology Services conducted the 9th annual satisfaction survey of VCU students during the spring 2015 semester using the TechQual+ survey instrument. TechQual+ is a nine year old survey based on the same methodology used successfully for many years by the Association of Research Libraries’ LibQUAL+ survey. As always, we evaluate the survey and comments to provide us with insights into where we need to concentrate on improving services and put serious efforts into making improvements.
Conclusions and resulting plans are forthcoming.