The VCU Computer Center's (VCUCC) mission is to provide secure, reliable, and cost-effective computing power, data storage, and system backup and recovery services with 24x7 operations and systems support to the VCU community. The UCC also offers full database administration, services for MySQL, Oracle and SQL-Server (fees may apply). The server and storage infrastructure that supports VCU's academic applications are housed in the University's two computer centers: the primary VCU Computer Center at 900 E. Main St in downtown Richmond and a secondary center in Harris Hall on the Monroe Park Campus. Servers and storage for key systems and applications are replicated between the two centers offering immediate or near-immediate failover in the event of a significant equipment outage.
The central computer center has monitored building security, keycard access, raised flooring, racks for mounting equipment, high-capacity air conditioning, and power provided by a battery backed-up uninterruptable power supply and a dedicated generator. The center houses close to 700 servers and has 550 terabytes of data in active storage, and 1.2 petabytes of data in its tape backup system. The center also hosts Network Services devices, including a Pocahontas-Edge router, which connects primary external internet connections for VCU.
The secondary computer center in Harris Hall houses 50 servers and 230 terabytes of storage. The servers support key enterprise applications, including Banner, eServices, VCUCard, and various network and directory systems. Although designed as a "hot site" for failover in the event of an outage at the central computer center, many of the servers are active components of their production applications. This secondary center provides for quick failover and continuity of services should there be a major outage at the central computer center.
Contact information for the VCU Computer Center / Network Operations Center 24x7:
Phone: (804) 828-1802
Computer Center Physical Location:
900 E. Main St, Suite 1141
Richmond, VA 23219
US Mail Address:
VCU Computer Center
Richmond, VA 23219