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5. Active Directory Support Responsibilities

Active Directory Support Responsibilities

The following is a list of daily tasks for Active Directory Administrators. Should you have questions or issues regarding the primary department to contact, refer to the list below. Once determined, submit an IT Support Ticket using the department referenced.

• Account Creation – Security
• Group Membership Issues - Security
• Password Questions/Issues – Security
• Group Policy Creation/Troubleshooting – Security 
• Access to Resources (file systems, servers, etc.) - Security 
• File System Security – Security 
• Departmental Migration to Active Directory – Security 
• Data Migration to existing File Systems/File Servers – Security

• Domain/Tree Replication – Servers, Storage & Data (IT_TS_UCC - Windows Servers)
• Directory Services Issues - Servers, Storage & Data (IT_TS_UCC - Windows Servers)
• Domain Trusts – Servers, Storage & Data (IT_TS_UCC - Windows Servers)
• Domain Controller Hardware and OS Support – Servers, Storage & Data (IT_TS_UCC - Windows Servers)
• Requests for Servers (Application/File/Database) – Servers, Storage & Data (IT_TS_UCC -Windows Servers)
• Requests for Additional Space for Existing File Systems – Servers, Storage & Data (IT_TS_UCC - Windows Servers)
• Data Migration/User Creation for Departments on New File Systems – Servers, Storage & Data (IT_TS_UCC - Windows Servers)
• DNS Resolution – Servers, Storage & Data (IT_TS_UCC - Windows Servers)

This article was updated: 10/24/2024