Reset Your Known eID Password

Login to your eID Management Portal and select the "Password Management" tab at the top of the page (you will be required to log in with your current password).

 

Step1. Enter with your eID, and click 'Next'

 A screenshot of eID login field

 

Step 2. Enter your eID Password, and click 'Sign In'

 

A screenshot of eID password input field

 

 

Step 3.  Select the 'Password Management' tab on top of the page to reset your password

 

Screenshot of eID Portal showing where to reset password

 

 

Need assistance to reset your password? Please contact VCU IT Support Center at (804) 828-2227

 

This article was updated: 12/18/2018