Services and Lead Times
Request |
Lead Time |
What Information Do I Need to Provide? |
Install New Set (working computer or telephone jack present) | 1 - 6 Sets...........6 Business Days 7-12 Sets...........8 Business Days 13 - 18 Sets.....10 Business Days 19 - 24 Sets.....12 Business Days 25 or more... Negotiable |
|
Install New Set (no working computer or telephone jack present) | 1 - 6 Sets...........6 Business Days 7-12 Sets...........8 Business Days 13 - 18 Sets.....10 Business Days 19 - 24 Sets.....12 Business Days 25 or more......Negotiable |
When ordering for a location without a working computer choose " New Network and Phone Installation" from the Selection List Dialog Box when submitting your request For Digital choose "Voice Service Request." |
Move a VoIP (4600) set |
1 - 6 Sets...........6 Business Days |
While VoIP sets can be moved by the user (directions), a $150.00 fee will apply if we need to dispatch a technician to correct errors. If you choose to submit a work order($25.00/set) please provide the following information:
When submitting your order choose "Voice Service Request" from the Selection List Dialog box |
Move an Existing Digital (2400) Set | 1 - 6 Sets...........6 Business Days 7-12 Sets...........8 Business Days 13 - 18 Sets.....10 Business Days 19 - 24 Sets.....12 Business Days 25 or more......Negotiable |
When submitting your order choose "Voice Service Request" from the Selection List Dialog box |
Add Voice Mail to an Existing Set | 6 Business Days (if multiple boxes are requested please use the new set intervals) |
When submitting your order choose "Voice Service Request" from the Selection List Dialog box |
Change the Caller ID Name | 1 Business Day (No Charge) |
When submitting your order choose "Voice Service Request" from the Selection List Dialog box |
Add/Change Features and or Line Appearances. | Negotiable by feature | When submitting your order choose "Voice Service Request" from the Selection List Dialog box |
This article was updated: 04/16/2020