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5. Server Request / Provisioning Checklist

End User Server Request / Provisioning Checklist

1.  New Applications must be reviewed by IT Governance before any work or  equipment orders are made. 
2.  A Server Provisioning Request is submitted via Server Provisioning Plan Generator.
3.  A Server Provisioning Request generates an email to the requestor, which directs  them to complete a sensitive data/security plan.  If approved by CISO, the request can be processed.  
4.  A consultation occurs between the requestor and VCUCC Staff to determine the  required specifications.  The requestor should be able to enumerate the following:
   • The purpose of the application
   • Disk requirements
   • Memory requirements
   • CPU requirements
   • OS version compatibility
   • Backup needs
   • Any dependent asset requirements
   • Specific network requirements (including database connections, end-user connections, and all other TCP traffic required to ensure application functionality).  
     Vendor contact may be required if incomplete or insufficient information is submitted.  This will cause delays in the provisioning of the request.
5.  If the hardware is required, please allow between 7-10 days for processing and  shipping.
6.  Once the analysis is completed, the request will be assigned to an OS Engineer for execution.
7.  Dependent on workload, it may take up to 15 workdays to complete a  provisioning request once it has been assigned to an OS Engineer.

Related Information:

Computer Center Schedule of Fees

UCC Server Housing Standard Operating Procedures

This article was updated: 10/25/2024