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      1. Technology Services
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      3. University Resources
      4. DocuSign
      5. Getting Started
      Retention and Disposition Requirements

      DocuSign is an electronic signature solution and not intended as a long-term storage solution for University records.  A copy of completed documents will reside in DocuSign no longer than 18 months.  

      It is the sender's responsibility to ensure the official/public record is archived in a long-term storage solution, retained and destroyed in accordance with the VCU Records Management policy and time periods listed in the Library of Virginia’s Retention and Disposition Schedules.

      For a list of applications approved for long-term storage, please visit Technology Services Where Can I Store My Data? page.

      Key Features

      Electronic Signatures 

      Signing with DocuSign is faster, safer and more accessible than using traditional “wet” signatures.


      Legally Binding

      Electronic signatures are legally binding in the United States and most countries around the world. The ESIGN Act of 2000 defined the legality and enforceability of electronic signatures across all 50 states. The ESIGN Act ensures that contracts and signatures cannot be denied validity or enforceability because they are in electronic form.  In Virginia state law, the Uniform Electronic Transactions Act supports the use of electronic records and electronic signatures for transactions between parties each of which has agreed to conduct transactions by electronic means.  VCU's agreement is shown to each new recipient in DocuSign.  The recipient must read and agree to the VCU terms before viewing or taking action on the documents sent them.


      Mobile Friendly

      If you are using an iPad, iPhone, Android or Windows device, download an easy-to-use app so you can create, tag, send and sign documents on the fly. Even if you don’t have a DocuSign mobile app installed, you can easily sign documents from your mobile web browser.


      PowerForms

      PowerForms let your department generate on-demand, self-service documents for signature. This helps eliminate document preparation time and easily pulls the data you collect into existing applications.


      Systems Integration

      Enables departments to download envelopes, documents, and data from DocuSign for use with other University systems. See the DocuSign Developer Center for more information: https://developers.docusign.com/


      Templates

      Prepare documents for rapid sending with reusable templates that save tags and field placement, workflow routing, and other settings. Templates standardize processes, reduce preparation time and enable end-to-end automation.

      Department Projects

      Interested in seeing a product demo or starting a DocuSign project for your department?  Please review our Demos and Training Roadmap.

      How do I gain access to DocuSign?

      Default Access

      It is expected that everyone complete recommended training prior to attempting to use DocuSign in a live business process.

      All active University students, faculty, staff, and affiliates have access to receive, complete, sign documents, and (as of 18 March 2020) to upload and send documents for signature.  Use your @vcu.edu email address at the following URL, and you will be redirected to the VCU CAS login.vcu.edu page for authentication:

      • Production Environment
      • Test (Demo) Environment

      NOTE:  VCU employees with a @vcuhealth.org email address must use their eID@vcu.edu for actions requiring elevated access. Issues logging on to VCU CAS should be reported to the VCU Technology Services IT Support Center at 828-2227.  

      Elevated Access (per request)

      Please note that each individual requesting elevated access must submit his/her own request for access. You may not request elevated access on behalf of another person.

      DocuSign Sender

      NOTE, 18 March 2020: Due to the current circumstances, we have been authorized to enable SENDER access as the default on VCU DocuSign accounts. You do not need to request elevated access unless you need to create templates/PowerForms (Author) or perform Bulk Send.

      Elevated Access: DocuSign Template/PowerForm Creator (Author) and Bulk Send

      To upload and send documents for signature and to create DocuSign templates and PowerForms, please request an account via ticket to IT Support under New IT Support Ticket, Administrative & Business Resources, Document Management, DocuSign, Request Account. The request for elevated access must be on the DocuSign Request Account form. Please note that elevated access will automatically grant the ability to create templates and PowerForms and perform Bulk Send.

      DocuSign Developer

      DocuSign Developer access is required to integrate University applications with DocuSign leveraging APIs.  The VCU DocuSign support team will provide guidance regarding the implementation. More information is available at the DocuSign Developer Center.

       

      Any questions, please let us know!

      • Virginia Commonwealth University
      • Division of Administration
      • Technology Services
      • 701 W. Broad St., Box 843059
      • Richmond, VA 23284
      • Phone: (804) 828-2227
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      • Updated: 08/20/2020
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