This support page is in reference to DocuSign for university use. 

 

General Help

 

NOTE: DocuSign requires an active @vcu.edu email address and eID.  VCU employees with a @vcuhealth.org email address must use their eID@vcu.edu for actions requiring elevated access.  Issues logging on to VCU CAS should be reported to the VCU Technology Services IT Support Center at (804) 828-2227.  

 

Frequently Asked Questions

Visit DocuSign's frequently asked questions page at: https://www.docusign.com/faq

 

Troubleshooting Assistance

Please call the VCU Technology Services IT Support Center at (804) 828-2227 or submit a service desk equest:
servicedesk.vcu.edu